Retail Information
PRODUCT RETURN/ EXCHANGE POLICY:
Returned merchandise is accepted only with a return authorization, within 7 days of the orders delivery. Undamaged returned merchandise may
be subject to a 15% restocking fee. All refused shipments may be subject to a 15% restocking fee and all shipping charges.
CUSTOMER SATISFACTION:
We recognize the importance of customer satisfaction and have set high standards for customer satisfaction. We stand behind each and every product we sell. Our priority is to make your experience with Zazendi a positive one. Customer service or questions on invoices or billing may be emailed here.
Wholesale Information
ORDER POLICY:
All customers must submit account information forms with order. Zazendi updates all information periodically. We appreciate your understanding and assistance in providing your current information annually.
All items below $30 have a minimum order quantity of 2 per color in each style.
Minimum order: $200
FOB Lakewood, NJ USA
PAYMENT POLICY:
Credit card payment is required for all new accounts. We accept Master Card, Visa, American Express and Discover.
Credit terms may be available to qualifying accounts after the fiirst 3 orders. To apply for terms you must complete our credit application,
including a credit sheet and credit card authorization form. You will be notfied of terms once we have reviewed and verifiedfied the information on
these forms. Invoiced orders that become past due will revert to credit card term. Invoices past 90 days may be submitted for collection.
Attorney and collection fees will be added to the total invoice.
PRODUCT RETURN/ EXCHANGE POLICY:
Returned merchandise is accepted only with a return authorization, within 7 days of the orders delivery. Undamaged returned merchandise may
be subject to a 15% restocking fee.
All refused shipments may be subject to a 15% restocking fee and all shipping charges.
CUSTOMER SATISFACTION:
We recognize the importance of customer satisfaction and have set high standards for customer satisfaction. We stand behind each and every product we sell. Our priority is to make your experience with Zazendi a positive one. Customer service or questions on invoices or billing may be emailed here.
